Thank you for choosing Emersun as a member of your family. Please watch the training video before submitting your application.
Before opening the carton to install the product, register your request.
If any problems occur with the product’s operation, register your request.
Share your comments and suggestions with us to provide optimal services.
Please read the manual carefully; improper use of the device and failure to follow the instructions mentioned in the manual will void the warranty.
Costs related to accessories, damage caused by impact and breakage, improper transportation, electrical fluctuations, chemicals, adverse environmental conditions, and the use of non-standard accessories are not covered by the warranty.
The warranty only covers products that have been installed and commissioned by the company.
The buyer is responsible for preparing the installation location according to the product dimensions, as well as the necessary equipment (floor, walls, ceiling, wiring, plumbing, etc.).
The product serial number is a 19-digit number that is included as a barcode on the label on the carton.
You should receive the product in a carton that is intact, without any tears or signs of impact. If you observe this, call 1639 (without an area code).
Part of the cost of shipping the product to the delivery address and the cost of moving between floors is the responsibility of the customer.
No, the product carton must be opened by a company representative. Otherwise, the product may not be covered by the warranty.
After installing and deploying the product, it is best to turn it on no later than 4 hours later.
To obtain out-of-warranty services, call 1639 (without an area code).
If the product door is left open for one minute, the product will announce the door is open with an audible alarm. To stop this alarm, you can press the desired button.
25cm
Not closing the lids of food containers or not using lids
Washing the product with a solution of water and baking soda or placing pieces of charcoal on the product layers
Noise caused by the compressor turning on and off, especially in the first months of use – a liquid sound is heard from the device, which is the sound of refrigerant gas flowing.
The water from defrosting this type of product will automatically flow into the tank built into the compressor and will evaporate with the help of its heat.
Defrosting in this product is done manually and it is necessary to unplug the product approximately every three months to defrost it.
3 degrees Celsius, the higher the thermostat setting, the colder the product will be.
4 degrees Celsius, the lower the display temperature, the colder the product will be.
Between -17 and -25 degrees Celsius, the higher the temperature, the colder the product will be.
